Shipping, Delivery & Return Policy
Shipping Policy – Usually, we ship orders within 24 – 48 hours from the time order was placed, except Saturday, Sunday & Public Holiday. In situation (which rarely happens) where preparation of item/stock availability takes time beyond 48 hours, will be intimated to the customer. Once the order is shipped we inform customer with the tracking details. You can track all orders live from Andriod app – https://aidemo.in/atacamapro Hooray!
Post Dispatch – deliveries are done across India within 3 – 8 Working Days & please note deliveries are always subject to unforeseen circumstances like traffic, weather conditions and something out of human control! We shall keep you posted during such events.
Shipments Originating from North East, are usually shipped within 72 working hours.
Shipping Charges – All prices are inclusive of GST & Packaging is charged extra. In the case where the shipping cost is applicable, it shall be shown at the time of checkout and consumers will know about this before making payments.
Packaging & Handling Charges – We Procure specialise secondary packaging depending on the nature of the product (Protective Wear, Healthcare, etc), which are given to merchants to ensure no damages in transit. As we procure this especially for your shipment, we charge a very nominal amount which is included in the Product price.
Returns – We’re all about tasting at atacamapro.
In case of complaints regarding products that come with quality assurance from manufacturers, please refer the issue to the concerned brand manufacturer mentioned on the package or let us know & we’ll help you regarding the same.
We can only offer returns if a package was damaged during the shipping process or if the products are spoiled. In this case, please provide clear photos at @atacamapro.com or WhatsApp us at 7439801353 within 24 hours of delivery of the product.
We assure you the authenticity and quality of brands listed on atacamapro.
More information on Product:
atacamapro endeavors to ensure the accuracy of the information about the products. It is pertinent to note that, actual product packaging & materials may contain more and/or different information which may include nutritional information/allergen declaration/special instruction for intended use/warning/directions etc. We recommend the consumers to always read the label carefully before using or consuming any products. Please do not solely rely on the information provided on this website. For additional information, please contact the manufacturer.
Country of Origin: India