General Questions
We manufacture a wide range of workwear products like;
General workwear (Coveralls, Jackets, Pants, Shirts, etc.)
Corporate workwear (Shirts, Polo T-shirts, Trousers)
Specialized workwear (flame-resistant, chemical-resistant, high-visibility, etc.)
Industry-specific workwear (Hospitality, Healthcare, Uniforms)
We cater to multiple sector as our workwear is suitable for a wide range of industries, including construction, manufacturing, mining, oil and gas, healthcare, and hospitality.
Customization
Yes, we offer customization options including logo embroidery, screen printing, and tailored fittings.
You can submit your design through our online portal or contact our customer service team for assistance.
Ordering and Payment
Orders can be placed through our website, via email, or by contacting our sales team directly.
We accept various payment methods including credit cards, bank transfers, and PayPal.
Yes, we offer bulk discounts for large orders. Please contact our sales team for more details.
Delivery and Shipping
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on the destination.
Delivery times vary based on the order size and customization requirements. A standard order of 100-500 units typically ships within 4-8 weeks.
Returns and Exchanges
Customizable products are not returnable. Others can be returned within 7 days.
Please contact us on our WhatsApp number or support@atacamapro.com our customer service team to initiate a return or exchange. You will need to provide your order number and reason for the return.
Care and Maintenance
Please refer to the wash care label on the garment.
Additional Services
All our product catalogues are available on our website.
You can submit your design through our online portal or contact our customer service team for assistance.
Environmental and Ethical Considerations
We offer sustainable products with eco-friendly materials and processes. Additionally, we are committed to environmentally responsible practices throughout our manufacturing process.
Yes, we ensure that all our products are made in facilities that follow fair labour practices and stringent safety standards. We are committed to social responsibility and ethical manufacturing.
Company Information
Please refer to the Contact Us tab on the website.
Our customer service team is available Monday to Friday from 9 AM to 6 PM IST.
